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Channel: Real User – Catchpoint's Blog
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Navigation Timing Is Back in Safari, but Will It Stay?

Tell us if you’ve heard this one before. While WWDC 2015 produced more juicy stories such as their announcement of Apple Music and how the release of iOS9 is their most aggressive play yet to steal...

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Pull Catchpoint Data into Google Docs with New API

Google Apps Script allows you to programatically create and modify Google Docs, as well as customize the user interface with new menus, dialog boxes, and sidebars. Here, we will walk you through how to...

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Tracking the Business Impact of Performance with RUM Data

Media sites and the teams that are tasked with developing and maintaining them face a unique set of challenges. Much like all IT Ops and Development teams, they need to be concerned with consistent...

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Aligning Web Performance Goals with Business Initiatives

The following post originally appeared as a guest byline on Multichannel Merchant. Ever since the internet and eCommerce websites were created, the needs of the end users have been at the forefront of...

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The Importance of Monitoring Consumer ISPs

At their heart, web performance monitoring companies have a basic goal: to provide their customers with the most comprehensive and accurate look possible into the health of their online systems. This...

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Back to School Performance Results and Preparing for Black Friday

Back to School sales are more than just a harbinger of doom for children and a shining beacon of light for parents who can’t wait to get them back out of the house. They also serve as a valuable...

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Are You A DevOps Master? Prove It!

A little over five months ago, we turned the DevOps world on its head by turning a bunch of mild-mannered engineers and other web performance experts into ravenous, glory-seeking fiends who thought...

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Politics and Performance: Trump Still Winning in Both Areas

The last time we looked in on the Republican Primary candidates’ websites, the initial goal was to see if the first debate resulted in any performance snafus due to increased traffic. Obviously every...

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Another Facebook Outage Causes Ripple Effects Around the Web

Yesterday afternoon, beginning at around 3 pm EST, Facebook started experiencing intermittent outages around the globe for the second time this week due to what the company called a “configuration...

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Velocity NY ’15 Review Part II: How Etsy Turns Monitoring Data into...

Most people know Etsy as the online marketplace for handmade craft items from around the world. The 10-year-old eCommerce site processes nearly $2 billion worth of transactions a year. Just as it sells...

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Synthetic + RUM: Better Together

One of the misperceptions we deal with in some quarters of our market is that real-user measurement is the be-all and end-all of customer experience management. Sure, don’t you want to be looking at...

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Monitoring SLAs in an On-Demand World

If you were listening in on our Opscast webinar with Honeywell a few weeks ago you would have learned about an interesting use case of the Catchpoint OnPrem Agent. Honeywell was experiencing painfully...

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6 Key Factors to Consider in Your APM Strategy

Originally featured as a slideshow presentation on ITBusinessEdge.com. The dynamic nature of IT Ops requires its professionals to be incredibly agile. If your systems aren’t as updated as the industry,...

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How Fast is Fast Enough?

All of our customers understand the importance of having high quality websites. They work hard to ensure an excellent customer experience and maximum availability. Ensuring fast response times is...

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Poor Web Performance Hampers Walmart, Lowe’s Shoppers

Walmart and Lowe’s online shoppers encountered slow performance and timeouts today that prevented many from finding products or completing purchases. In addition to frustrating customers, these issues...

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The Chief Digital Officer

I recently spent two weeks in Europe (UK, Germany, France – PRE-BREXIT), where I met many of our customers, prospects, and partners. One thing that surprised me was that I ended up talking to a lot of...

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Identifying Outages with Real User Monitoring

Understanding the user experience is important for anybody with an online presence. Many analytics solutions are available to help organizations understand what page yields greater user engagement,...

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